We answer your most colorful questions...
How do I order?
Simple as 1...2...3!
- Pick the subscription plan that best suits your needs.
- Choose the meals from our menu that you want delivered the following week.
- Check out.
Our menu rotates each week, so we can keep our meals seasonal and exciting.
All of our plans are subscriptions.
Following your initial order, your subscription will renew on Monday at midnight CST for the next week. If you do not choose your meals or SKIP that week, your cart will auto-fill and you will be charged.
When will my delivery arrive? How does it arrive? How much is shipping?
Birmingham area clients receive deliveries each Sunday via courier.
Shipping clients can choose to receive meals on Wednesday or Saturday each week via UPS or FedEx. Delivery times on those days are "until 8pm". Tracking for your package will be provided at the time of shipment. Shipping costs vary according to your location.
Each order is packed with frozen gels packs according the travel time and weather conditions to ensure the highest quality product arrives at your doorstep.
Can I pause, change or cancel?
After your initial order you will be able to EDIT or SKIP future orders from the MANAGE SUBSCRIPTIONS tab. You can also change your plan from 6 to 8 meals and so-on if you need to order more or less in a particular week. If you would like to change to a new plan, simply choose the plan you desire, pick the meals for the upcoming week and checkout.
All recurring orders will renew on Monday at midnight CST. If you do not EDIT your cart or SKIP by that time, we are only able to issue a credit for the meals. No credits will be issued after Tuesday for any reason. We will happy to deliver meals to another address or donate them to a local charity.
To cancel your account, visit the MANAGE SUBSCRIPTIONS tab.
Can you provide nutrition for each meal?
We currently have the Macronutrients on each meal label and online as well. We include all ingredients and nutrition labels on each individual meal sleeve.
Is the packaging recyclable?
For local Birmingham deliveries, we will accept cooler totes and ice packs back and reuse them. Please leave out on Sunday morning and our courier will retrieve them when delivering your new bag.
For all other deliveries, please recycle! All of your packaging can be recycled.
Where are you located? Can I pick up?
Our commercial kitchen is located in Birmingham, Alabama. We make all of the meals there and ship from that location only. Unfortunately, our kitchen is not accessible to foot traffic, so we cannot accommodate any walk-up & purchase orders.
How should I reheat my meals? Can they be frozen?
Each meal label has reheating instructions, nutrition facts, and ingredients. Our meal trays can go directly into either the microwave or the oven and provides instructions for both. The plastic sealed lid can also be reheated and is recommended for maintaining moisture in the meal.
If you aren't able to eat your meal by the CONSUME BY date, you are always welcome to freeze the meal. They will freeze for up to 3 months. To reheat from frozen, simply thaw in the fridge and reheat per the instructions on the label.
I have received a gift card. I have given a gift card. How can I/my recipient redeem?
Simply pick out a plan, enter your information, select your meals and use your Gift Card code during the checkout process. Any unused funds from your gift card balance will stay in your account and be used on a future order.
For those friends, coworkers, or family members that need of meals for multiple weeks or months, you may simply purchase gift cards or weeks of meals on her behalf and he/she can use the gift card code at any point. Gift cards do not expire.
Please email us firstname.lastname@example.org with any further gift questions.
How do I enjoy my Nourish meal?
- Remove from fridge.
- Each meal sleeve includes reheating instructions for both microwave and conventional ovens. Our packaging can go in either so no need to replate.
- We recommend plating your meal to fully enjoy! Take a photo and tag us @nourishfoods; ENJOY!